Frequently Asked Questions

Answers about ordering, using, and licensing your product.

General

What is Marketing Tool Kit?

Marketing Tool Kit builds marketing performance tracking software that helps small service businesses track advertising spend, leads, and conversions in one organized dashboard, without adding a monthly software subscription.

Who are these products built for?

Owners and managers at HVAC, plumbing, locksmith, and law firm businesses, as well as the agencies and consultants who manage marketing on their behalf.

Is this software, or a spreadsheet?

It’s real software — a single self-contained file that runs in your web browser. There’s nothing to install; you just open it.

Ordering & Delivery

What do I actually get when I purchase?

A ZIP file, delivered instantly through Payhip after checkout, containing the software, a quick-start guide, and a sample report.

How is payment handled?

Checkout, payment, and file delivery are all handled by Payhip. We don’t collect or store your card details ourselves.

Is there a subscription or recurring fee?

No. Each product is a one-time purchase.

I didn’t get my download. What do I do?

Check the confirmation email from Payhip first. If you still can’t find it, email sales@marketing-tool-kit.com and we’ll help.

Can I get a refund?

Because our products are downloadable digital files, all sales are final and refunds are not offered, except where required by applicable law. See our Terms of Use for details.

Using the Software

Do I need special software to use it?

You just need a modern web browser — Google Chrome or Microsoft Edge recommended. No installation, account, or internet connection is required after you download it.

How do I get started after downloading?

Extract the ZIP and double-click the included file to open it in your browser. It opens with sample data so you can see how everything works, then you use Start Fresh to clear it and begin entering your own advertising costs, incoming leads, and which leads became paying customers in Monthly Inputs.

Can I customize it?

The dashboard, calculations, and reports are ready to use as-is — you enter your own numbers in Monthly Inputs and everything else updates automatically. There’s nothing to configure or break.

Licensing

Can I use one purchase for multiple clients?

Each purchase is licensed for a single business, with one exception: the Agency Marketing Command Center is built specifically to track up to 10 active clients in one purchase. See Agency & Consultant Licensing for details.

Can I share it with a coworker?

See our Licensing Information page for details on use within your own business.